Social media pundits: Introspection or public navel-gazing?
Amber Naslund wrote a piece today about why she believes the social media “industry” has a credibility problem. In it, she decries four basic failures of people who claim to be experts in social media (direct quotes):
- We talk too much about the value of our time rather than putting it to good use
- We cannibalize our own
- We’re intolerant of missteps
- We talk about conversation, but we focus a great deal on the tools. And, on ourselves